Satisfaction Guarantee
    We offer a no-questions-asked, 30-day return guarantee. If for any reason you are not satisfied with your purchases, just return them and we will refund your money. Shipping charges and any gift wrapping charges are not refundable unless due to an error by Malouf Jewelers.

    Security Guarantee

    Malouf Jewelers Secure Server lets you shop easily and with peace of mind, making sure you never have to worry about sending sensitive information, including credit card numbers, across the Internet.

    Malouf Jewelers assures the safety of all the transactions made.  More specifically:

    1. As stipulated by the Fair Credit Billing Act, your financial institution can hold you responsible for no more than fifty dollars ($50.00) of any fraudulent charges made to your credit card.
    2. In the unlikely event of any fraudulent charges, Malouf Jewelers will cover less than or exactly the maximum amount of fifty dollars ($50.00) for which you can be held accountable under the Fair Credit Billing Act. The fraudulent charges must have taken place on the Jewelers-Services Secure Server and must be not attributable to any fault of your own.
    3. The responsibility for informing your credit card provider of the unauthorized use of your card rests with you. The responsibility for knowing the policies and procedures for reporting such unauthorized use to your provider rests with you as well.

    Why does Malouf Jewelers make this guarantee?

    Malouf Jewelers can confidently assure transactions will be safe because its Secure Server incorporates highly advanced, industry standard secure server software. This software encrypts personal information, including name, credit card number, and address, to prevent its being read by others during transit.